For many organizations, one of the key drivers to invest in records management and information governance initiatives is to balance recordkeeping risks in discovery during litigation. In normal business... View More
As long as records and information abound in organizations—whether in paper or digital format—so will the need to assess whether to keep or not to keep all your records. An organization must... View More
The business benefits of a records and information management (RIM) program are often overshadowed by the needs of compliance and litigation within the organization. Once these obligations are met, companies... View More
All organizations can face a myriad of risks by not complying with their recordkeeping obligations, with potentially negative consequences. Good practices in records compliance can help mitigate such risks,... View More
If there's one resolution every organization should keep, it's effectively managing their records. This resolve doesn't just materialize every New Year, though, but usually after some significant document... View More
Security breaches, privacy violations, and lawsuits are in the news every day. Today, it is a matter of when, not if, it will happen. When hackers breach your security, what will they do with your internal... View More
The financial crisis, which presented a massive blow to the banking and capital markets sectors, now presents an opportunity for a profound change. Leading up to the credit crisis, the financial services... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of Enterprise Content Management (ECM) software, announced Rights Management Services (RMS) for the Open Text ECM Suite which allows... View More
Diversified Information Technologies, Inc. (Diversified), a leading provider of document and information lifecycle solutions, announced its eChart-Rx solution, a suite of medical records management and... View More
Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI) has established a strategic reseller agreement with IMERGE Consulting to support PBMS consulting... View More
Sitrof Technologies, a leading document and records management consulting company, has recently announced the availability of their Xerox DocuShare Reporting Module, a new software tool that adds workflow... View More
Organizations depend on information to manage day-to-day operations, comply with regulations, gauge financial performance and monitor strategic initiatives. This critical information resides in the organization's... View More
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
Records management programs are often neglected when internal auditors conduct their annual risk assessments. Consequently, many organizations are left more vulnerable to regulatory penalties, steep legal... View More
The shifting boundaries between work and home life mean staff at many small businesses are unwittingly putting their employers at risk of cyber-attack. 82% of small business employees use work time for... View More
In response to the growing need to conceal personal information in documents, Crawford Technologies is proud to announce today the launch of its newest solutions: Redaction Express and the Riptide Redaction... View More
Datacolor®, a global leader in color management solutions, today announced the availability of the Datacolor 45IR, a portable spectrophotometer uniquely designed to meet the distinct quality control... View More
There has been a lot of talk about automating the classification of documents and records. Most of the focus is on the accuracy of classification and eliminating errors. Less often, there is a discussion... View More
I was reading an article titled, \"Sanction Imposed for Inadequate Implementation of Litigation Hold,\" where the discussion focuses on the defendants\' efforts to preserve information and the efforts... View More
DocuWare’s information security management system meets all the requirements laid out by international standard ISO/IEC-27001. This was recently confirmed when DocuWare, a global document management... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
